Thursday, August 6, 2015

Emotional Intelligence

The capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
"emotional intelligence is the key to both personal and professional success"

believes: it is contextual . 
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Don't give your remotes to others


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Workplace:
What is Emotional intelligence?

Rules of workplace are changing
New yardstick
Not just by how smart we are by our training and expertise
how well we handle yourselves

 => This yardstick is increasingly applied
  In choosing who will be hired and who will not
  who will be let go and who retained
  who passed over and who promoted
EQ VS IQ
Iq coming from head
Eq coming from heart

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4 clusters 
self-awareness
self- management
social awareness
relationship management

=> Leaders who are self-aware know their strengths and limitations
=> They have the ability to stay true to their own feelings values, and vision
=> They use emotion in their decision process and tend to be reflective.
=> These leaders are also aware of areas that need improvement and make continuous improvement a priority in their lives 
=> Star performers know themselves well, are aware of their limits, and know where they needed to improve

Coping strategies for trying times
=> solitude and meditation
=> journaling 
=> processing with a respected friend.
=> such actions can help you work through difficult situations with energy and wisdom.

self management 
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Leaders who manage their emotions well have the ability to remain optimistic and to maintain self control
=> They find ways to manage negative emotions and impulses and to persist in seeking goals despite obstacles and setbacks
=> They value initiative and innovation, seeking new ideas and solutions and are not afraid of failure!
=> Such a leader is perceived as transparent and authentic, a person with integrity who will do the right thing - even if it's unpopular.

Good self managers
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=> Take responsibility for their actions.
=> Seek high performance achievement and self improvement
=> work to be conscientious, organized, and careful about their work, to be punctual, self-disciplined, and helpful.
=> They key competence here is optimism!

Social awareness
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=> Socially aware leaders are able to read power relationships and networks - an ability that helps manage conflict and avoid pitfalls
=> They are empathetic and are seen as interested in others and what they are felling


Relationship management
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=>Successful leaders understand the pygmalion effect - that expecting the best from people is often a self fulfilling prophecy
=> A star leader will show people she appreciates them while giving them a consistent stream of positive and constructive performance feedback and praise.





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